Contauro defines Operational Risk Management as a summary of all risks when a company is acting within a market. It does not include financial risks, or industry-specific risks. Operational Risk Management includes the ways and means of handling such risks as result from breakdowns or failures of internal processes, products, people and systems. Most operational risks are based on human error, but the nature of ‘operational risk’ changes from market domain to market domain. It can be said that fewer human interfaces in processes and human interactions are likely to result in lower operational risks.
Contauro offers services which enable the identification of risks in processes, methods and projects, and the performance of mitigating actions.
